Ordinarily orders placed before noon Monday to Friday (excluding bank holidays) will be shipped the same day. Delivery in Republic of Ireland and Northern Ireland takes 1-2 working days once shipped*. Delivery to Great Britain and Channel Islands takes 2-4 days once shipped*.
Should there be a delay – you will be notified immediately via e-mail.
* Due to circumstances beyond the control of cogstoysandgames.ie some deliveries may take longer than expected due to strikes, incorrect address, our selected courier’s operational failures etc. Please ensure you pay careful attention to the address box and contact phone number at the checkout stage as this will form your address label for shipping.
Failed deliveries from the courier cannot be replaced until the item is returned by our courier to cogsthebrainshop.com. In the event of a failed delivery, the goods are returned to us promptly by the couriers. Once we have received the goods back we will ring you and try and verify your correct delivery address or we will cancel your order if required.
We currently ship to the following countries: Ireland, Northern Ireland, Great Britain and Europe.
Please note that our couriers will attempt to deliver to address stated on order. However, in the event where a customer is not at this address, the courier will either leave it with a neighbour or make a second attempt at a later date.
If a courier is not able to deliver to you directly, a calling card will be left at your address notifying you of the status of the delivery.
Customers in the Republic of Ireland can avail of FREE shipping when you spend €50 or more.
Customers in Northern Ireland and Great Britain can avail of FREE shipping when you spend €70 or more.
|Republic of Ireland (up to 30kg)||€5.95||1-2 days|
|Northern Ireland + GB (up to 20kg)||£7.95||2-4 days|
|Rest of Europe (up to 5kg)||€10.95||4 – 10 days|